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Good to know
Frequently asked questions
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How do I book a tour with SMICK?
Send us a message on WhatsApp (+255 673 494 502), use the booking form on any tour page, or email us. Tell us the date, number of guests and your hotel, and we'll reply with prices and pickup times. Your booking is confirmed once we send a written confirmation.
Do I need to pay to enquire?
No. Asking for prices, plans and availability is free. Payment details are only shared once you're happy with the plan and we confirm your booking.
Is hotel pickup included in the tour price?
Most excursion prices exclude transport, because the cost depends on where you stay. Send us your hotel name and we'll quote the full price including pickup and drop-off. Holiday packages and fly-in safaris include transfers.
Why does the price change with the group size?
Boats, vehicles and guides are shared across the group, so the price per person drops as your group gets bigger. Each tour page shows the price for every group size.
Can I do a safari from Zanzibar?
Yes. You can fly to Mikumi or Nyerere (Selous) for a day trip and be back the same evening, spend 2–3 nights in the Serengeti on a fly-in safari, or combine Zanzibar with a northern circuit safari to Ngorongoro, Tarangire and the Serengeti.
Which languages do your guides speak?
All guides speak English. French, German and Italian speaking guides are available on request — just mention it when you book.
What should I bring on a boat or beach tour?
Swimwear, a towel, sunscreen (reef-safe if possible), a hat, sunglasses and water shoes. Snorkelling gear is provided on tours that include snorkelling.
What happens if the weather is bad?
Sea trips depend on weather and tides. If we need to cancel or change an activity for safety, we'll offer another date or an alternative activity.
